アラビアン・ジャーナル・オブ・ビジネス・アンド・マネジメント・レビュー

Investigation of Hospital Accreditation Awareness and Organizational Learning Promotion from Nursing Staff Perspective

Abstract

Yu Hua Yan and Chih Ming Kung

Aim: To investigate the differences between nursing staff's perception on hospital accreditation awareness and effectiveness of organizational learning based on personal characteristics of nursing staff and hospital ownership level. Methods: This study employed a cross-section survey design targeting hospital nursing staff. 87 hospitals participated in the survey, and 473 survey forms were returned. Study tools included (1) personal background information and organizational data: variables included hospital ownership, hospital level, district, gender, age, years of employment, position and education; (2) hospital accreditation awareness scale: items included Hospital Management and Medical care; (3) organizational learning effectiveness scale: Personal Mastery, Team Learning & Building Shared vision. Results: Significant differences exhibited in factors influencing personal mastery were Hospital Level, years of employment and education; significant differences exhibited in factors influencing team learning were Hospital ownership, years of employment and educational; significant differences exhibited in factors influencing building shared vision were Hospital Level and years of employment. Conclusion: Our study allows hospital managers to better understand the degree of influence between organizational learning and hospital accreditation awareness, which may assist decision makers in further developing accreditation implementation strategies and encourage professional growth of nursing staff. We hope to expand the functional roles of nursing professionals in a diversified healthcare system, and create a higher quality learning environment for nursing care.