経済学および管理科学の国際ジャーナル

INVESTIGATING THE RELATIONSHIP OF OCB WITH JOB SATISFACTION ORGANIZATIONAL COMMITMENT AND TURNOVER INTENSIONS (A case study on teaching staff of University of the Punjab)

Abstract

Rabia Aslam

Organizational Citizenship behaviors (OCB) are those behaviors for which employees are neither rewarded by the organization in monetary terms nor employees are forced to show such behaviors but it contributes a lot in organizational effectiveness. The purpose of this study was to investigate the relationship of OCB with job satisfaction, organizational commitment and turnover intensions. This study was conducted in public sector of educaion, and for this purpose 150 teachers from 5 faculties of University of the Punjab were taken as sample. Multistage sampling technique was used for sampling; questionnaire was used as data collection instrument, and SPSS 17.0 software was used to analyze the data. Findings revealed that OCB was positively correlated with job satisfaction and organizational commitment but OCB found to be insignificantly correlated with turnover intentions. This study provides guidelines and great insight that will help educationist and authorities of educational institutions to increase OCBs among teachers so their job satisfaction and organizational commitment may increase and their turnover intentions may decrease.