看護とケアのジャーナル

Diversification of Patient Satisfaction with Nursing Care at Night

Abstract

Małgorzata Marc, Anna Fafara and Paweł Januszewicz

Aims and objectives: To establish the relationship between sociodemographic factors and other specific ones as well as satisfaction of patients with night-time services in clinical hospitals.

Introduction: Concern for a good night’s sleep in a hospital is a basic condition for recovery. The optimal level of nursing care at night determines all the bio-psycho-social-spiritual needs of the patient.

Method: The method of diagnostic survey, estimation and statistical methods were used with survey and test research techniques. Research tools are Author’s survey questionnaire and the Newcastle Satisfaction with Nursing Scale.

Results: The mean ratings between residents of rural areas and cities were over 12 points. There was a correlation between the assessment of satisfaction with nursing care and the professional status.

Conclusion: Socio-demographic and other factors partially differentiate the level of satisfaction with night.